Single record
One authoritative document record for a matter, rather than separate copies across departments.
The principle that each matter has one record all departments read, rather than separate departmental copies that diverge when one is updated.
Signs it is missing
Two departments give different answers to the same question, each supported by its own folder. Decisions then depend on who was asked.
What this does not mean
A single record does not mean everyone sees everything. Access controls let each person reach only the part within their assigned scope.
Read alongside
Document practice
Legal identity
The attributes that turn a standalone document into a record: what it is, who it belongs to, its start and end dates, and who is responsible.
ReadPreservation and evidence
Chain of custody
The continuous record of responsibility for a file, from its origin through its use, with no gaps in ownership.
ReadDocument practice
Document due diligence
Reviewing a company’s records before a transaction, where missing documentation can affect the price.
Read
Reactive compliance served its time.
Today’s environment rewards control.
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